Privacy Policy

Effective date: July 1, 2026

Last updated: July 1, 2026

Welcome to passMBBS.in (brand operated by OPSONIZE AI EDU TECH SOLUTIONS LLP, GSTIN 33AAJFO7248P1ZL). This policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and mobile applications (the "Platform"). By using the Platform, you consent to the practices described here. If you disagree with any part of this policy, please discontinue use.

Information We Collect

• Personal Data: information you voluntarily provide, such as your name, email address, telephone number, and demographic data such as age, gender, and area of study, when you register or use the Platform.
• Derivative / Usage Data: information automatically collected by our servers and tools, such as your IP address, device identifiers, device and browser type, operating system, access times, and pages or features viewed.
• Financial Data: limited payment-related data (such as card brand, last digits, and expiry) processed by our payment partners to complete purchases. We do not store full card numbers.
• Sign-In Data: when you use Google Sign-In or Apple Sign-In, we receive the email address and profile information you choose to share for authentication.

How We Use Your Information

• create and manage your account and verify eligibility;
• process transactions and send confirmations, invoices, and service updates;
• provide, maintain, personalise, and improve the Platform and its content;
• send transactional and, where permitted, promotional and marketing communications;
• monitor usage and trends, prevent fraud and abuse, and ensure security; and
• comply with legal, tax (including GST), and regulatory obligations.

Marketing & Communications Consent

You opt in to receive promotional and marketing communications through WhatsApp, SMS, RCS, email, telephone, push notifications, and in-app messages when you create an account. Promotional messages are sent in a manner consistent with applicable law, including TRAI regulations, registered-template / DLT requirements, and your registered "Do Not Disturb" / "Do Not Call" (NCPR) preferences. You may withdraw this consent (opt out) at any time — as easily as it was given — by replying "STOP" on the relevant channel, using any unsubscribe option, or contacting us. We may still send you transactional and service messages that are necessary to operate your account and provide the Platform.

Third-Party Services & Disclosure of Information

• Service providers: third parties that perform services for us — including hosting, cloud storage, analytics, payment processing, customer support, communications/messaging, and marketing — receive only the data required to perform their functions.
• Advertising & social platforms: we use platforms such as Meta (Facebook), Instagram, Google, and other advertising, analytics, and artificial-intelligence tools for marketing, advertising, and measurement; these platforms may collect or process data in accordance with their own policies.
• Authentication: when you use Google or Apple Sign-In, data may be shared with those providers to authenticate you.
• Legal & protection: we may disclose information to comply with law or legal process, enforce our terms, or protect the rights, property, or safety of any person.

Cookies & Analytics

The Platform may use cookies, SDKs, pixels, and similar technologies (including analytics tools such as Google Analytics and advertising pixels) to operate the Platform, remember preferences, measure performance, and support marketing. You can manage cookies through your browser or device settings.

Data Security

We use administrative, technical, and physical safeguards (including secure hosting, encryption, and access controls) to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a personal-data breach, we will notify affected users and the Data Protection Board of India to the extent required by applicable law. Some of our processors (such as hosting, analytics, advertising, and AI providers) may operate outside India, and any transfer of personal data is made consistent with applicable law.

Data Retention

We retain personal information for as long as needed to provide the Platform, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements, after which it is deleted or anonymised.

Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to access and obtain a summary of your personal data, to correct or update it, to erase it, to nominate another individual to exercise your rights, to grievance redressal, and to withdraw consent to non-essential processing at any time (as easily as it was given). You may exercise these rights, and complain to the Data Protection Board of India after using our grievance mechanism, by contacting us at passmbbs.in@gmail.com or our Grievance Officer.

Children

The Platform is not directed to children under 13, and we do not knowingly collect their personal information. If you are under 18, a parent or legal guardian must consent to your use of the Platform and make any purchase on your behalf. If we learn we have collected a child's data without the required consent, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Last updated" date. Your continued use after changes are posted constitutes acceptance.